Processing & Shipping Times

Orders are typically processed and shipped within 3–5 business days (excluding weekends and public holidays).

Please note that processing and delivery times may be slightly longer during holiday seasons, sales, or high-volume periods.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

We work with trusted shipping carriers to ensure your order arrives safely and efficiently.

If a delivery attempt is unsuccessful, the carrier may:

 • Attempt redelivery

 • Leave delivery instructions

 • Redirect the package to a local pickup location

Please make sure your shipping information is entered correctly at checkout, as we are not responsible for delays caused by incorrect addresses.

International Shipping

We proudly offer international shipping.

Shipping costs are automatically calculated at checkout based on your location and package weight. If your country is unavailable during checkout, please contact us directly and we will do our best to assist.

International delivery times generally range from 1–3 weeks, depending on the destination and local customs processing.

Please note:

 • International orders may be subject to customs duties, taxes, or import fees

 • These charges are determined by your country’s customs office

 • Customers are responsible for any additional customs or import charges

For questions regarding international shipping, feel free to contact us.

Returns & Exchanges

We carefully inspect all products before shipment to ensure they arrive in excellent condition.

If you are not fully satisfied with your purchase, eligible items may be returned within 14 days of delivery, provided they are:

 • Unused

 • In original condition

 • Returned with original packaging

Please note:

 • Return shipping costs are the responsibility of the customer

 • Original shipping fees are non-refundable unless the item arrived damaged or incorrect

Damaged Orders

If your order arrives damaged during transit, please contact us within 7 days of delivery and include clear photographic proof of the damage.

Once reviewed, we will offer a replacement, store credit, or refund where applicable.

Refunds

Approved refunds will be issued back to the original payment method used during checkout.

Please allow several business days for your bank or payment provider to process the refund after it has been issued.